On the celebration of firefighting instead of fire prevention (via @martinfowler):
Charity Majors (@mipsytipsy) Tweeted:
<CTO> I don’t know why, but I can’t seem to get my folks to even WANT to stop firefighting all the time.
<me> what kinds of things get them praise and recognition, or the admiration of their peers?
Charity Majors (@mipsytipsy) Tweeted: It is a rare leadership team that has the discipline to celebrate the team that brought avg deploy lead time down from 5h to 15min — thereby preventing 80% of outages and cutting recovery time in half — instead of the person who was getting paged all night with a scary bug.